At TotalCare, the health and safety of our patients and their families is our top priority. Our family practice, urgent care, emergency room, and behavioral health services remain open to serve both new and existing patients.
TotalCare ER’s COVID Process
Once you arrive and are checked in, one of our staff will take you back to a private room to take your vital signs and ensure that you are medically stable to receive a test.Then, we’ll run 2 initial tests for everybody:
– An antibody test via a finger prick (20 min).
– We’ll also do a rapid test via an anterior nasal swab (20 min).
Both tests will be run in our office. If these two initial tests both come back negative, we will run a second test that is the RNA test (PCR). This is because the rapid test is good, but not perfect with about an 80% accuracy rate. The follow up PCR swab test is much more accurate, but since it takes longer for results we will not ask you to stay around the ER. We will try our best to give you your results within 24 hours.
– An antibody test via a finger prick (20 min).
– We’ll also do a rapid test via an anterior nasal swab (20 min).
Both tests will be run in our office. If these two initial tests both come back negative, we will run a second test that is the RNA test (PCR). This is because the rapid test is good, but not perfect with about an 80% accuracy rate. The follow up PCR swab test is much more accurate, but since it takes longer for results we will not ask you to stay around the ER. We will try our best to give you your results within 24 hours.
