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FAQs

Your Healthcare Questions, Answered.

Clear, straightforward answers about our services, billing, and what makes TotalCare different.

Navigating healthcare can be confusing. At TotalCare, we believe in making every part of your experience as simple and transparent as possible. Here, you'll find answers to common questions about our Emergency Rooms, Family Clinics, and Behavioral Health services, so you can feel confident in the care you receive.

🏥Care Options

Understanding Your Care Options

Get clarity on the services we provide and choose the right level of care for your needs.

The main difference is the level of care provided.

Urgent Care: Our urgent care services support treatment for non-emergent conditions quickly and conveniently. This includes issues like the flu, strep throat, minor cuts, strong pains, and more.

Emergency Room (ER): Our ERs are open 24/7 and are fully equipped for potentially life-threatening conditions like chest pain, abdominal pain, broken bones, and severe illnesses. They have advanced imaging (CT, Ultrasound, X-ray) and extensive labs available around the clock with a board-certified physician always on site.

💳Billing & Insurance

Transparent Billing and Insurance Explained

We are committed to transparent billing practices. We do not practice surprise billing.

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Have More Questions? We're Here to Help.

Your peace of mind is our priority. If you can't find the answer you're looking for, our team is ready to assist you.

📞Call Our Billing Team at 817-916-0394